ICBC/WCB
WorkSafeBC and ICBC Support in Langley and Surrey, BC
Getting injured on the job or in a motor vehicle accident is something no one wants to think about. But when it happens to you, it pays to be prepared and have a trusted care provider on your side. At Integrated Functional Health, we help patients in Langley and Surrey, BC regain mobility, manage pain, and understand their complex ICBC claims. Our team will be there to guide you through the sometimes complicated process with compassionate care. Here’s what you need to know about WorkSafeBC, ICBC, and getting the medical treatment you need.

What Is WorkSafeBC and ICBC?
Let’s start with some definitions. WorkSafeBC and ICBC are both key terms you’ll hear when we discuss recovering from an accident. WorkSafeBC is British Columbia’s workers’ compensation board. Its mission is to promote safe workplaces and provide rehabilitation, health care benefits, and wage-loss payments to workers injured on the job. WorkSafeBC’s resources ensure appropriate support, from accessing medical treatments to handling claims.
On the other hand, the Insurance Corporation of British Columbia (ICBC) manages insurance policies and claims related to motor vehicle accidents. They aim to support accident victims by covering healthcare treatments, loss of wages, and other necessary expenses to aid recovery.
What Does ICBC Cover?
ICBC claims cover a wide range of essential treatments for accident victims. Here are some services that are generally covered:
- Physiotherapy
- Chiropractic Care
- Massage Therapy
- Kinesiology
- Counseling
Our Approach to Active Rehabilitation
Our team is dedicated to a comprehensive approach to rehabilitation after an accident. With registered physiotherapists, kinesiologists, massage therapists, acupuncturists, and chiropractors at your disposal, you’ll have all the tools you need to get as close as possible to your pre-injury state. This integrated strategy allows us to prioritize unique patient needs and address every aspect of recovery.
Progressive Treatment Planning
The road to recovery requires thoughtful treatment planning. Our progressive approach breaks treatment down into stages and keeps you focused on achieving milestones along the way. The first step to your rehabilitation begins before ever entering our clinic. You’ll complete our extensive ICBC intake form to give our team a clear understanding of your circumstances. We’ll ask about:
- Accident details
- Present and past injuries
- Pre-accident activity level
- Overall health and well-being
- Work history
- Mental health
- Goals for quality of life
What to Expect on Your First Visit
After you complete your ICBC intake form, the work really starts. Here’s what to expect when you come in for your first visit:
- Orthopedic Assessment—We’ll take a look at your overall musculoskeletal function. This includes learning more about your range of motion, strengths, weaknesses, dysfunction, and pain.
- Neurological Testing—If necessary, we may do neurological testing to establish a baseline and track your progress over time. Re-assessments may be done periodically throughout your treatment plan.
- Treatment Plan Approval—Prior to starting physiotherapy treatment, we’ll discuss our proposed plan. You’ll have the chance to ask questions and consent to our plan of action.
Your Options After Treatment
Once patients have completed their initial skeletal injury therapy, some may require extended care or additional forms of therapy. For WorkSafeBC claims or ICBC cases, extension requests must demonstrate the need for continued treatment. If you feel you could use additional kinesiology or chiropractic treatment, we can discuss your options. We’ll do a re-assessment and may recommend the following:
- Mental Health Counseling—Physical injuries often impact mental health. We work closely with other providers to connect you with trustworthy mental health services.
- Additional Therapies—Some patients benefit from additional treatments as their condition progresses. We’ll consider your health from all angles and recommend a rehabilitative approach that’s most likely to work for you.
- Extension Requests—Sometimes, an extension request is the best course of action. Approximately one week before the end date of your allotted treatments from ICBC, your therapist will discuss potential extensions and what they mean for your claim.
What We Treat at Integrated Functional Health
At Integrated Functional Health, you can count on us to address a wide range of injuries. Whether you’re dealing with chronic headaches and migraines or recovering from a motor vehicle accident, we’re here for you. Visit us when you need treatment for the following:
Motor Vehicle Accident Injuries
Our team is skilled at treating the most common motor vehicle accident injuries, including:
- Whiplash
- Lower back injuries
- Soft tissue injuries
- Shoulder sprains/strains
- Concussions or mild traumatic brain injuries
- Ligament damage and fractures
Workplace Injuries
Workplace injuries vary widely. Thankfully, our expertise extends to all kinds of muscle strain and sprain treatment. We can help address:
- Repetitive strain injuries
- Muscle strains and sprains
- Soreness and chronic pain
- Broken bones
- Cuts, lacerations, and punctures
- Falls
Why Choose Integrated Functional Health?
At Integrated Functional Health in Langley Crossing and Clayton Heights, we take pride in supporting patients through their unique recovery process. Our patients come to us for customized care, an experienced team, and a combination of active and passive treatments. Whether you’re interested in trying acupuncture or prefer traditional rehabilitation for soft tissue injury treatment, we’re here to help. Contact us today to set up your initial appointment in Langley or Surrey, BC.